Becky Felstead | Workplace Culture & Leadership Consulting
Workplace culture · Leadership · Communication

Your people problems are costing your business. Let’s find out why.

High turnover. Poor communication. Disengaged teams. Leaders under pressure. The symptoms are often obvious. The causes aren’t.

For mining, resources, construction and industrial businesses. Based in Perth, working across Australia.
The real cost

You can see it. You can’t fix it.

  • 01
    The commercial costRecruiting again. Retraining again. Lost output. Rework. Incidents that didn’t need to happen.
  • 02
    The leadership costSupervisors stretched thin. Managers dodging hard conversations. Mixed messages from the top.
  • 03
    The human costGood people go quiet, then they leave. The ones who stay stop speaking up.
Most businesses treat the symptom. The cause keeps running.

A toolbox talk won’t fix a communication problem. A new hire won’t fix a leadership one. First you need to know what’s actually going on. Then you can act on it.

The approach

Three stages. No guesswork.

Practical, evidence-based and built around how your workplace really runs. Not how the policy says it does.

1

Diagnose

Find out what’s really happening, from the people living it.

  • Workforce surveys
  • Confidential conversations
  • Leadership interviews
  • Review of current systems and practices
2

Develop the plan

Turn findings into a plan your leaders can actually run.

  • Root causes identified
  • Risks prioritised
  • Practical controls recommended
  • Clear actions, owners and measures
3

Implement & improve

Make the change stick, then keep it moving.

  • Leadership development
  • Workforce workshops
  • Communication systems
  • Coaching and accountability
  • Ongoing advisory support
What I solve

Sound familiar?

Turnover that won’t slow down

People leave and nobody can say why. Exit interviews tell you very little.

Communication breakdowns

Between site and office. Between crews. Between leaders and the people they lead.

Disengaged teams

They turn up. They do the job. Nobody’s offering ideas or raising concerns.

Conflict that lingers

Small issues that never get resolved, until they become formal ones.

Inconsistent leadership

Each supervisor runs their crew differently. Standards depend on who you work for.

Psychosocial risk

Meeting your duty to manage it, and doing something that works on the ground.

Ways to work together

Start where it makes sense.

These are pathways, not packages. Every business is different, so every engagement is scoped to fit.

Start here

Workplace Culture Diagnostic

A clear picture of what’s driving the problem, where the risks sit and what to tackle first.

Talk it through
Build capability

3-Month Leadership & Culture Improvement Program

Focused work with leaders and teams to put the plan into action and see early movement.

Talk it through
Go the distance

6–12 Month Consulting Partnership

Ongoing advisory support to embed change, hold people to account and keep improving.

Talk it through

Not sure which fits? That’s what the discovery call is for. We’ll work it out together.

Credibility

Real rooms. Real sites.

0Sessions delivered
0People reached
0Workplaces

Years of firsthand mining experience. I know what a shift feels like, and why the polished version of culture rarely survives contact with site.

Case study · Placeholder

Add a real client story here

The situation
What the business was dealing with.
What we did
The approach and engagement used.
What changed
Measured outcomes only, with client permission.
Client voice · Magellan Power

In their words

“Thank you Becky for your valuable insights and the genuine care you’ve brought to this process. It’s been a pleasure having you work alongside our team. We believe that a strong company begins with its people, and your guidance is helping us build on that foundation. Looking forward to continuing our journey together!”
Soheila Foroughian
Quality Assurance Manager, Magellan Power
“Continuous improvement starts with listening.”
Magellan Power
Company post, thanking Becky for guiding the process
Next step

Let’s find out what’s really going on.

A 30-minute discovery call. No pitch and no pressure. We’ll talk through what you’re seeing and whether I can help.

1Tell me what you’re seeing2We talk through the likely causes3You decide the next step
© 2026 Becky Felstead. Perth, Western Australia.Workplace culture · Leadership · Communication